The following is the Chu Privacy Policy.
Chu is operated by VOIETRDD LLC. VOIETRDD LLC respects your personal information and data very much and will do its best to protect the safety and reliability of your personal information and data.
This policy applies only to user information and data collected and stored by Chu.
We fully understand the importance of personal information to you and will do our best to protect the safety and reliability of your personal information. We are committed to maintaining your trust in us and abiding by the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of minimum necessity, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc.
At the same time, we promise that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry.
Please read and understand this Privacy Policy carefully before using our products.
This privacy policy mainly includes the following contents:
1.How to collect and use your personal information
2.How to use Cookies and similar technologies
3.How to share, transfer and publicly disclose your personal information
4.How to save and protect your personal information
5.Privacy protection of minors
6.How to update this Privacy Policy
7.Dispute resolution
8.Contact us
How to collect and use your personal information
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person.
Your personal information will only be collected and used when providing you with Chu services for the following purposes described in this policy:
1. User information
Chu will save your personal information when you use our services.
2. Communicate with other users
The information contained in the content you share through our services will be stored on our servers.
You can contact us at any time to delete the above information. Deleting the above information will not affect your normal use of this software.
3. Security management function
In order to provide you with safe and stable services, protect the security of your account and property, and prevent impersonation from logging in, we need to record your device information, application information you installed or running process information.
If you do not agree with us recording the aforementioned information, you may not be able to use our software.
When you exit Chu, you may receive a push notification from Chu. To make it easier for you to use the product, the application may start automatically when you click on the push content, making it easy to quickly open the relevant information.
4. Device permissions
When you use Chu, for the purpose of providing you with services, this software may obtain the following permissions from your terminal device.
Of course, you can refuse to enable the following permissions, or turn off the following permissions of this software in the settings of your mobile phone. Permissions will not affect your use of other functions of this software:
(1) Access the camera: You can use the camera to shoot and upload pictures directly;
(2) Access local storage: By turning on the local storage permission, you can download pictures in this software and store files on your mobile phone;
(3) Access photos: You can directly select photos or pictures on your phone to upload or provide proof when communicating with customer service;
(4) Turn on push: You can receive push messages by turning on push permission;
(5) Turn on wireless data: You can realize the networking functions required by this software by connecting to a wireless network or turning on a cellular network;
Turn on background application refresh: Turning it on can prevent the APP from switching to the background and affecting the normal reception of information.
5. Purchase and payment
Records generated when you purchase products, including purchase records and consumption records, will be stored on our servers.
If you use the purchase and payment function, the third-party company that provides you with payment services will directly collect payment-related information.
How to use Cookies and similar technologies
To ensure normal operation, we may use Cookies and similar technologies on your mobile device.
Cookies usually contain identifiers, application information, and some numbers and characters.
With the help of cookies and similar technologies, we may record your login information and operation information in Chu so that we can store your preferences and usage habits, help you save the need to repeatedly enter registration information, and help determine the security status of your account to provide you with a better user experience and services.
We will not use Cookies for any purpose other than those stated in this policy.
You can manage or disable cookies according to your preferences. If you disable cookies, you may not be able to enjoy the best service experience.
How to share, transfer and publicly disclose your personal information
1. Share
We will not share your personal information with any other company, organization or individual, except in the following circumstances:
(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
(2) We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities.
2. Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
(1) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
(2) When a merger, acquisition or bankruptcy liquidation is involved, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this personal information protection policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
3. Public disclosure
We will only publicly disclose your personal information under the following circumstances:
(1) After obtaining your explicit consent;
(2) Disclosure based on law: We may publicly disclose your personal information when required by law, legal proceedings, litigation or mandatory requirements from government authorities.
How to save and protect your personal information
1. How to save your personal information
(1) Storage location:
In accordance with laws and regulations, we will store the personal information collected and generated during our operations in countries and other regions.
If Chu needs to transfer information due to business development needs, you will be clearly informed and your consent will be obtained.
(2) Storage period:
We will take reasonable and feasible measures to avoid collecting irrelevant personal information.
We will only retain your personal information for the minimum period necessary to fulfill the purposes stated in this Privacy Policy, unless you agree to an extended retention period or retention is permitted by law.
After the retention period has expired, Chu will delete your personal information or take technical measures to desensitize it, unless otherwise provided by laws and regulations.
2. Account protection
Your account has security protection functions.
Please keep your account and password information properly.
If you find that your account has been stolen or personal information has been leaked, please contact us in time so that we can take appropriate measures.
3. Technical protection measures
We attach great importance to the security of your personal information and will strive to take various reasonable security measures that comply with industry standards to protect your information from leakage, damage or loss.
These measures include but are not limited to SSL encryption, private information encryption storage, and data center access control.
We will use encryption technology to improve the security of personal information; we will use trusted protection mechanisms to prevent personal information from being maliciously attacked; we will deploy access control mechanisms to try our best to ensure that only authorized personnel can access personal information.
Privacy protection for minors
We attach great importance to the protection of the personal information of minors.
If you are a minor under the age of 18, before you use Chu related services, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians.
For the collection of personal information of minors through the use of our products or services with the consent of their parents or guardians, we will only use, share, transfer, or disclose such information when permitted by laws and regulations, with the explicit consent of their parents or guardians, or when necessary to protect minors.
If we discover that personal information from a minor has been collected without first obtaining verifiable parental consent, the information will be deleted as quickly as possible.
How to update this Privacy Policy
Due to business development and regulatory updates, we may update or modify this Privacy Policy from time to time.
We will post the updated Privacy Policy on this page, but we will not reduce your rights under this Privacy Policy without your explicit consent.
If there are major or substantive changes, we will notify you in a prominent manner based on the specific circumstances.
Situations of major and substantive changes include but are not limited to:
1.Our service model has undergone major changes, such as the purpose of processing personal information, types of personal information processed, and how personal information is used;
2.We have undergone major changes in ownership structure, organizational structure, etc.;
3.The main objects to whom personal information is shared, transferred or publicly disclosed change;
4.Significant changes in your rights to participate in the processing of personal information and how you exercise them;
5.When our responsible departments, contact information and complaint channels for handling personal information security change;
6.When the personal information protection impact assessment report indicates that there is a high risk.
Dispute Resolution
Chu and the user shall resolve disputes arising during the performance of this agreement through friendly negotiation.
If the dispute cannot be resolved through negotiation, either party has the right to submit the dispute to litigation for resolution.
Contact us
If you have any questions, comments or suggestions about this Privacy Policy, or if you encounter any problems when managing your personal information, you can contact us through the following information:
Company Name: VOIETRDD LLC
Application Name: Chu
Business Address: Room 2408, Kin Ming Building, 7 Pak King Street, North Point, Hong Kong Island
Email: songhongbobobo@gmail.com